Privacy Policy for Autenva

Last updated: April 14, 2026

1. Introduction
Autenva ("we", "us", "our") operates the website https://www.autenva.com (the "Site"). This Privacy Policy outlines our policies regarding the collection, use, storage, and disclosure of personal data when you use our Site, in compliance with the EU General Data Protection Regulation (GDPR) and other applicable global privacy laws.

By accessing or using the Site, you agree to the collection and use of information in accordance with this policy.

2. Data We Collect
We collect two types of information from users of our Site:

2.1 Personal Data
When you submit a contact form, request a quote, or communicate with us via email, we may collect the following personal information:
- Full name
- Business email address
- Company name (for B2B inquiries)
- Message content you provide

2.2 Usage Data
We automatically collect non-identifiable usage data when you visit the Site, including:
- IP address (anonymised)
- Browser type and version
- Pages visited, time and date of visit
- Time spent on pages
- Device type and operating system

3. How We Use Your Data
We process your personal data solely for the following legitimate business purposes, in accordance with GDPR Article 6(1)(f):
- To respond to your inquiries, provide product information, and fulfill B2B service requests
- To maintain, secure, and improve the functionality of the Site
- To analyze site traffic and user behavior to enhance our EV charging solutions
- To comply with legal obligations and prevent fraud

We will never sell, rent, or share your personal data with third parties for marketing purposes without your explicit, written consent.

4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
- For contact form inquiries: Retained for 12 months after the completion of communication, then securely deleted
- Usage data: Retained for 24 months, then anonymised and aggregated

5. Your GDPR Rights
As a user in the European Economic Area (EEA), you have the following rights under GDPR:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data (where legally applicable)
- Right to Restrict Processing: Request we pause processing of your data
- Right to Data Portability: Request transfer of your data to a third party
- Right to Object: Object to processing of your data for legitimate interests

To exercise any of these rights, please contact us at autenva@outlook.com We will respond to all valid requests within 30 days.

6. Security of Data
We implement industry-standard security measures to protect your personal data fromunauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links
Our Site may contain links to third-party websites. We have no control over the privacy practices or content of these external sites, and this Privacy Policy does not apply to them. We encourage you to review the privacy policy of any third-party site you visit.

8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Your continued use of the Site after changes are posted constitutes your acceptance of the new policy.

9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: autenva@outlook.com